Returns & Exchanges

At Burlap & Barrel, we want you to be completely satisfied with your spices. If a product does not meet your expectations or arrives damaged, please contact us within 30 days for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the specific items you wish to return or replace.

• 2.
  Provide Details

  For items damaged during transit, please include a clear photo of the packaging and the product to help us improve our shipping process.

• 3.
  Receive Authorization

  Our team will review your request and provide a return authorization code or confirm your replacement shipment within 2 business days.

• 4.
  Processing Refund

  Once your return is approved, a credit will be applied to your original method of payment, typically appearing within 5-7 business days.